SNAP Migration

Standar Nasional Open API Pembayaran (SNAP) on DOKU

About SNAP

SNAP is the National Open API Payment Standard established by Bank Indonesia to boost integration, interconnection and interoperability, as well as security and reliability of digital payment system infrastructure in Indonesia. The SNAP provisions are stated in the "Decree Letter of the Governor of Bank Indonesia No.23/10/KEP.GBI/2021 dated August 16, 2021, regarding Determination of Payment Open Application Programming Interface (API) Standards," which will be mandatory implemented in stages for each of Open Payment API.

SNAP Migration Implementation

As a licensed Payment Service Provider (PJP) level 1, DOKU is committed to supporting SNAP implementation with national standards. The DIRECT API service will be directly affected by this migration process in particular. In line with these provisions, we advise DOKU merchants to migrate to SNAP for smoother business transactions.

The following are things that are standardized in the SNAP migration process:

  • Technical, security and data documents that will be standardizing communication protocols, API architecture types, amount structures and formats, authentication methods, authorization methods, encryption methods, API access management requirements, request data structures, and response data structures.

  • SNAP Governance guidance document that will be standardizing consumer protection guidelines, data protection, prudential requirements for Service Providers and Service Users, and contracts.

Based on BI regulations, the SNAP migration process must be implemented before June 30, 2024. So, please make sure that you have migrated to SNAP before this given deadline. The DOKU integration team will assist you during the migration process.

If you are currently using the DIRECT API, please confirm the migration process by clicking the link below 👇


API Sub Services

The payment channels that is mandatory to perform SNAP migration:

Virtual Account Service

  1. Virtual Account BCA

  2. Virtual Account BRI

  3. Virtual Account BNI

  4. Virtual Account Mandiri

  5. Virtual Account CIMB

  6. Virtual Account BTN

  7. Virtual Account BSI

  8. Virtual Account Maybank

  9. Virtual Account Bank Danamon

  10. Virtual Account Bank Sinarmas

  11. Virtual Account Bank Bank Neo Commerce

  12. Virtual Account DOKU

Direct Debit

  1. BRI

  2. CIMB Niaga

  3. Allobank

  4. DOKU

  5. OVO

SNAP Migration Steps

Follow these simple steps to ensure a smooth transition:

Complete this form, and our business consultant will contact you soon to schedule your migration timeline.

2) Register to ASPI Portal

Submit your business credentials and technical resources allocated for the migration process to ASPI's (Indonesian Payment System Association) portal by clicking https://apidevportal.aspi-indonesia.or.id/sign-up.

3) Integration and Testing in The DOKU Sandbox

Perform integration and a series of testing processes in DOKU's sandbox environment. For any troubleshooting requests, please email snap@doku.com.

4) Submit Testing Results to DOKU

Once testing is complete, share the testing result documents with DOKU for ASPI verification.

5) Business Consultant will Inform ASPI Verification Result

The ASPI verification process might take 10 – 15 working days to complete. Please wait comfortably, and look forward to our business consultant's progress status update.

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Frequently Asked Questions

How long does it take to migrate to SNAP?

The development and integration process duration will be subject to the merchant's capabilities.

What documents are mandatory for ASPI verification?

The documents that need to be prepared are the Devsite Test Document on the SNAP portal and the Functional Test Results Document when conducting tests on the DOKU Server.

How long does the ASPI verification process take?

The verification process takes approximately 10 working days after ASPI receives complete documents.

Can it be live in Production even though the ASPI verification process has not been completed?

Yes, as long as the merchant's documents are complete.

When is the deadline for SNAP migration?

Following Bank Indonesia regulations, the migration process to SNAP must be carried out before June 30, 2024.

Why should merchants migrate to SNAP?

SNAP integration can boost integration, interconnection, and provider interoperability in Indonesia's payment system. With SNAP, the payment system development and integration process can be executed faster. In addition, having technical and security standard documents regulated and supervised by ASPI will protect merchant payment systems.

Development of the latest version from the Bank will be implemented directly into the SNAP version, and no development will be carried out in the old version.

Is there any other option aside from SNAP migration?

Merchant can use the DOKU Checkout service as an alternative if they do not want to do SNAP migration.

What are the benefits of migrating to SNAP via DOKU?

Merchants will get technical and administrative support during the SNAP migration process, allowing the service to continue running smoothly

What happens if a merchant does not perform SNAP migration?

When the migration can not be delivered according to the given deadline, the merchant will be subject to a fine or might experience a service termination.

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