Manage Orders
Guide for merchants to manage e-Katalog orders
View Orders
Orders are automatically grouped by status:
New Orders, Processing, Out for Delivery, Delivered, Completed.
View details including item info, payment, shipping, and customer notes.
View Orders
Go to the Orders section in the e-Katalog dashboard. Here you can view all orders placed by customers.
Order Status
Orders are tracked through various stages:
New Order: The customer has completed the payment, and order needs to be processed by the merchant.
Processing: Merchant has acknowledged the new order and is processing the order.
Out for Delivery: Merchant has requested for item to be picked up by the courier.
Delivered: The order has arrived at the customer’s location.
Completed: The order is successfully completed.
Filter Orders
Use filters to search by item name, date, or order status.
View Order Details
Click on any order to view its detailed information, including payment, item details, and tracking info.
FAQ
Last updated
Was this helpful?