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  • Introduction
  • Get Started
    • Create Account
    • Activate Business
    • Manage Business
      • Manage Team Members
      • Activate Services
      • Manage Payment Methods
      • Set Up Integration
        • Accept Payments
      • Manage Finances
        • Custom Settlement
          • Split Settlement
          • Hold and Release
          • Custom Report
        • Refund
        • Dispute
      • Manage Reports
        • Analytics
        • Transaction Report
        • Settlement Report
      • Manage Operations
      • Manage Customers
      • Set Up a Promo
      • Manage Multiple Brands
        • Company Dashboard
      • Update Business Data
    • Manage User Account
      • Change Password
      • Enable 2-Step Verification
  • Accept Payments
    • No-Integration Products
      • Payment Link
        • Create Payment Link
        • Manage Payment Link
        • Customize Checkout Page
      • e-Katalog
        • Manage Catalog
        • Manage Items
        • Place an Order
        • Manage Orders
      • QRIS
      • PayChat
        • My WhatsApp Business
        • Accept Order
      • Virtual Terminal
    • Integration Tools
      • DOKU Checkout
        • Customize Checkout Page
        • Configure Notifications
        • Manage Checkout Orders
      • Direct API
      • e-Commerce and Plugins
        • Shopify
        • WooCommerce (WordPress)
        • Adobe Commerce (Magento)
      • SDKs and Libraries
    • Payment Methods
      • Requirements and Limitations
    • Finance & Settlement
      • Settlement Time
      • Pricing and Fees
      • Business Loan
      • Refund & Chargeback
    • Promo Engine
  • Payouts
    • Domestic Payouts
      • List of Banks
      • List of e-Wallet
      • List of Virtual Accounts
    • Cash Out
  • Wallet as a Service
    • Consumer Wallet
      • Embedded Wallet
    • Business Wallet
      • Balance Management System
  • Mobile Apps
    • Juragan DOKU
    • DOKU e-Wallet
      • Account Settings
      • Account Verification
      • Top-Up and Withdrawal
      • Online Transactions and Purchases
  • Use Cases
    • 🎓Education
    • 🎮Digital & Gaming
    • 💸Insurance
    • ✏️Freelance
    • 🍽️Food & Beverages
    • 🛒Retail
    • ✈️Travel & Hospitality
    • 🚚Logistics
  • Partner
    • Become a Partner
  • Security
    • Licenses
  • Miscellaneous
    • Glossary
    • SNAP Migration
    • Contact Support
  • Terms & Conditions
  • Privacy Policy
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  • Create your first Business Account
  • Create a Sandbox Account
  • FAQ

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  1. Get Started

Create Account

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Last updated 16 days ago

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Create your first Business Account

In this section, you will learn how to unlock all the services and products that are offered by DOKU by creating your first DOKU Business Account. The following is a step-by-step guide on how you could create a Business Account.

  1. Visit

  2. Fill the registration form by entering your full name, business name, business email address, phone number, and password

  3. Review and agree to the Terms and Conditions and Privacy Policy, then submit the form

  4. Verify your account by entering the OTP that was sent to your email address

  5. Once your OTP is authenticated, your Business Account will be successfully created. You can proceed to activate your Business account by following the next guide .

If you have an existing Business Account, you can skip this process by creating a User Account.


Create a Sandbox Account

While DOKU Business Account is used to accept real payments in the live environment, DOKU Sandbox Account is a demo account that you can use to simulate payments in the testing environment. If you are looking to test payments and explore our services and products, the following is a step-by-step guide on how you could create a DOKU Sandbox Account.

  1. Fill the registration form by entering your full name, business name, business email address, and password

  2. Review and agree to the Terms and Conditions and Privacy Policy, then submit the form


FAQ

I did not receive any OTP during registration. What should I do?

You can troubleshoot this issue in two ways:

  1. The OTP may not have been successfully sent due to an invalid email address entered during registration. Please ensure that the email address you provided is correct and capable of receiving emails from outside your organization.

  2. The email might be inside your Spam folder. Please ensure that you have checked your Spam folder.

What is the difference between a User Account and a Business Account?

A Business Account represents your company as a whole, while a User Account represents an individual member within your company. A single Business Account can have multiple User Accounts, depending on how many members are needed to manage your business operations.

Can I sign up for multiple Business Accounts with the same company and user information?

Yes, although this is not recommended, as our risk screening team may not approve your account verification. If your company operates multiple lines of business and you wish to accept payments for each, you can register a single Business Account and enable the Multi-brand feature. You can learn more about Multi-brand on Manage Multiple Brands.

Visit

DOKU Sandbox Account has been successfully created. You can proceed to log in to using the credentials you provided in the registration form.

If your questions cannot be found here, please visit for further information.

DOKU Sandbox Registration page
DOKU Sandbox
DOKU Dashboard Registration page
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DOKU Dashboard Registration Page
DOKU Sandbox Registration Page
General FAQs