Activate Services

Enable the services offered by DOKU

You can activate services and products offered by DOKU for your business by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Account section, select Service

4. On Service page, click ADD SERVICE

5. Select the service you would like to activate

6. Click ACTIVATE.

Certain payment methods can only be activated with the assistance of our Sales team. You may contact our Sales team by filling the following form.

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FAQ

Why are some of the services disabled?

Certain services require you to sign an agreement with DOKU to be enabled. If you wish to enable those services, please contact our Sales team by filling the following form.

Why is my service status still updating?

Certain services require specific business criteria to be met before they can be activated. If your service status is still updating, please contact your account manager or sales representative for further assistance. Otherwise, please contact our Sales team by filling the following form.