Glossary

Complete list of terms used in DOKU Docs

A.

Aggregator Settlement Aggregator Settlement refers to a settlement type where transaction funds that are received by the bank or payment channel are settled by DOKU to merchant. The settlement period for Aggregator Settlement follows the settlement schedule by DOKU. Aggregator Settlement allows DOKU to charge by deducting fees from the settlement.


B.

Bank Transfer Bank Transfer is a payment method provided by DOKU that facilitates payment by enabling customers to transfer funds directly from their bank accounts to a virtual account. This payment can be done via a mobile banking app, web banking, or an ATM.

BIN (Bank Identification Number) BIN is a unique identifier generated by the bank or payment channel that is assigned to merchants. This ID is usually used for payment methods such as Bank Transfer and Convenience Store.

Brand ID Brand ID or Client ID is an identification number for your brand account. Client ID is used for authentication purposes in the context of technical integration and reporting an issue to DOKU Care.

Business Account Business ID is a distinctive identifier assigned to the company account of the merchant. One business account may have more than one brand account.

Business ID Brand ID or Client ID is a distinctive identifier assigned to the company account of the merchant.


C.

Callback URL Callback URL is a web address specified by merchants to receive notifications and updates about transaction statuses. In the context of the payment service provider, it is utilized to inform merchants about successful payments, chargebacks, and other relevant events.

Cash Out Cash Out refers to the capability provided by the payment service provider for users to convert their electronic funds into physical currency. This feature enhances flexibility for users who prefer or require cash transactions.

Chargeback Chargeback occurs when a customer disputes a transaction and the funds are returned to the customer. The payment service provider manages the chargeback process, ensuring fairness and resolution between merchants and customers.

Client ID Client ID or Brand ID is an identification number for your brand account. Client ID is used for authentication purposes in the context of technical integration and reporting an issue to DOKU Care.


D.

Direct API Direct API is an integration method provided by DOKU, where it allows merchants to create customized payment flows and integrate them directly into their websites while adhering to security and compliance standards.

Direct Settlement Direct Settlement refers to a settlement type where transaction funds that are received by the bank or payment channel are settled directly to the merchant. This expedites the settlement process for merchants.

DIPC (Direct Inquiry Payment Code) DIPC is a method of generating a payment code where merchants first register the payment code, and DOKU will forward the inquiry request to merchants when a customer chooses to make a payment. This is suitable for a top-up payment, especially for static Virtual Account.

DGPC (DOKU Generated Payment Code) DGPC is a method of generating a payment code where merchants send a payment request to DOKU, and DOKU will create the unique payment code and send back it to merchants. This is suitable for an e-commerce business model.

DOKU e-Wallet DOKU e-Wallet is a digital wallet provided by DOKU, allowing users to store funds and make electronic transactions securely.

DOKU Care DOKU Care refers to the customer support and assistance services provided by DOKU to address user inquiries, issues, and concerns.

DOKU Checkout DOKU Checkout is an integration method provided by DOKU where the checkout page is hosted by DOKU, and merchants are not required to have their own checkout page.

Domestic Payouts Domestic Payouts is a service provided by DOKU that involves the distribution of funds within the same country, enhancing the efficiency of financial transactions for merchants.


E.

e-Katalog e-Katalog is a product provided by DOKU that allows merchants to create an online catalog that showcases a comprehensive overview of their products or services available for purchase.

e-Wallet e-Wallet is is a payment method provided by DOKU that allows payment acceptance by deducting balance of Indonesian electronic wallets.

Embedded Wallet Embedded Wallet is a product provided by DOKU where a wallet is integrated directly into a platform or application, offering users a seamless and unified payment experience.


G.

Global Payouts Global Payouts is a service provided by DOKU that enables distribution of funds across international borders, catering to the needs of businesses and merchants with a global presence.


J.

Juragan DOKU Juragan DOKU is a mobile app that enables small-to-medium businesses to accept payments both online and offline by generating payment links or showcasing your products through a catalog.


K.

KKI (Kartu Kredit Indonesia) Kartu Kredit Indonesia a payment method provided by DOKU that enabling customers to accept payments with GPN cards.


M.

MID (Merchant ID) Merchant ID is a unique identifier generated by the bank or payment channel that is assigned to merchants. It facilitates the tracking and management of transactions associated with specific merchants. This ID is usually used for payment methods such as Cards, Direct Debit, e-Wallets, and PayLater.

MGPC (Merchant Generated Payment Code) MGPC is a method of generating a payment code where merchants can generate their own payment code and forwards the payment code to DOKU. This is suitable for a top-up payment.

Multi-brand Multi-brand is a feature provided by DOKU that allows merchants to have multiple brand accounts in one business account.


N.

Notification URL Notification URL is a web address designated to receive real-time notifications about transaction events, enabling merchants to stay informed about payment activities.


P.

PayLater PayLater is a payment method provided by DOKU that allows customers to complete their purchase without having to pay immediately; they are typically given a certain period of time, often interest-free, to settle the payment via a third-party financing company.

Payment Link Payment Link is a unique URL generated by the payment service provider, enabling users to make payments by clicking on the link. It is often used for online invoices and transactions.

Payment Method/Payment Channel Payment Method or Payment Channel refers to the various ways users can make payments, such as credit cards, bank transfers, and e-wallets.

Payment Type Payment Type categorizes transactions based on their nature, such as purchases, refunds, or transfers.

Promo Engine Promo Engine is a system that manages and applies promotional offers and discounts within the payment service provider's platform.


Q.

QRIS QRIS (Quick Response Code Indonesian Standard) is a payment method provided by DOKU that enabling customers to scan a QR code to make payments via mobile banking apps and e-Wallets.


S.

Sandbox (DOKU Sandbox) A Sandbox is a testing environment provided by DOKU for developers to experiment and ensure the functionality of their applications or integrations in a controlled setting.

Secret Key Secret Key is a confidential code that is used for technical integration with DOKU APIs.

Settlement Settlement is a process where the payment gateway (DOKU) transfers the funds that were received for transactions that have been processed by the merchant during a certain period of time. The settlement period varies for every payment method as well as the settlement scheme (aggregator or direct).

SNAP (Standar Nasional Open API Pembayaran) SNAP is the National Open API Payment Standard established by Bank Indonesia to create a healthy, competitive and innovative payment system industry; encouraging integration, interconnection, interoperability, as well as security and reliability of payment system infrastructure; and/or improve healthy, efficient and fair market practices in the implementation of the payment system.


U.

User Account A User Account is a personal account that is created by individuals within one Business Account. One business account may have more than one user account.


V.

Virtual Account Close Amount Virtual Account Close Amount only allows payment of an amount that has already been set by the merchant. It is usually used used in e-commerce payments, where they can easily identify when the full payment has been made as the transactions are only completed when the exact amount is transferred into the virtual account for that particular transaction.

Virtual Account Dynamic Virtual Account Dynamic is a type of Virtual Account where the virtual account number is randomly assigned. This is typically used for one off payments on e-commerce sites.

Virtual Account Open Amount Virtual Account Open Amount allows the payment to be received with any amount and is set by the user immediately. It is usually used for top-up cases.

Virtual Account Static Virtual Account Static is a type of Virtual Account where the virtual account number is uniquely defined for each user. The virtual account number generally uses the userโ€™s mobile phone number as a fixed virtual account number that makes multiple top-ups easier.

Virtual Terminal Virtual Terminal is a web-based interface provided by DOKU, allowing merchants to manually enter and process credit card transactions without the need for physical card terminals. Virtual terminals are commonly used for phone orders, mail orders, or in situations where a card is not present for swiping or tapping.


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