Shopify

Shopify is an e-Commerce platform that helps merchants to create and manage online stores without the need of extensive technical knowledge. Shopify is suitable for a wide range of businesses, from small startups to large enterprises. It caters to various industries and allows users to sell physical products, digital goods, and services.

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Requirements​

Before you integrate your Shopify Store with DOKU, make sure that you have completed the following requirements:

1. Create an online store with Shopify

2. Create a DOKU Business Account

3. (Optional) Create a DOKU Sandbox Account. You can use Shopify Trial Program and test your integration with a DOKU Sandbox Account.

You can insert your production and sandbox credentials on the installation page once you have created both a DOKU Business Account and a DOKU Sandbox Account.

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Integration Guide

Install DOKU Payment for Shopify​

1. Log in to your DOKU Dashboard

2. Log in to your Shopify Store

1. Install DOKU Payment App for Shopify

1. Confirm Your Store Domain, and click Confirm button to proceed

1. You will be redirected to Payment Settings on Shopify Admin Dashboard. This indicagtes that your Shopify store has been connected to DOKU Payment App

1. Click Activate DOKU Payment button to start accepting payments with DOKU. You can also tick/untick for test mode for each payment method icon in your store.

Set Up Payment Notification​

Set up the following notification URL for each of the payment method that you have activated.

https://api.doku.com/middle/v2/shopify/notify

For details on how to set up a payment notification URL, please visit this section.

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Testing Payments​

You can simulate transactions with the Shopify store that you have connected to DOKU with DOKU Sandbox.

Please ensure that you have already set your sandbox credentials on the installation page. You can retrieve your sandbox credentials (Brand ID/Client ID and Secret Key) from the dashboard.

You can test payments with your Shopify store by following the steps below:

1. Under payment settings page, go to Settings > Payment.

2. Click Manage button on DOKU Payment App

3. Under the DOKU Payment App details, tick the Enable Test Mode option

4. Click Save button

5. Go to your Store view

6. Check out a product and try to complete the process

7. Select DOKU Payment as the payment method

1. You will be redirected to DOKU Checkout page to complete the payment

1. Upon payment completion with DOKU Sandbox simulator, redirect back to your store. Payment is now completed, and your order is confirmed.

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Going Live​

If you have successfully connected your Shopify store with DOKU Payment App, you can go live by following the steps below:

1. Log in to your Shopify Store account.

2. Go to Settings > Payments and click Edit button under DOKU Payment.

3. Make sure to uncheck the Test mode.

4. Click Save to start accepting payments with DOKU using Shopify

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FAQ​

Can I customize the expiry time of payment URL?

With Shopify's Hosted Payment Page, the expiry time for payment links cannot be customized. However, the default expiration time is set to 100 minutes, giving customers ample time to complete their purchase. If a customer loses the payment URL, it can be easily retrieved through the Admin Dashboard under the Abandoned Checkouts section.

Is it possible to change the payment provider name instead of using DOKU Payment?

Currently, it is not possible to change the payment provider name.

Is integrating my Shopify store with DOKU free of charge?

Integrating your Shopify store with DOKU is free of charge. However, there will be an additional 0.2% fee on top of the transaction fee that is charged for each payment method. For instance, the fee for a successful transaction with Bank Transfer will be IDR 4,000 + 0.2% (excluding VAT) for any transactions with Shopify.

How to enable PayLater payment methods in Shopify?

There are two steps you need to follow. First, activate the PayLater payment methods in your DOKU Dashboard. Then, ensure that the "Shipping Address Phone Number" is enabled in the "Checkout" settings section of your Shopify Dashboard. Once these steps are completed, you'll be able to start accepting payments through the PayLater payment methods.