# WooCommerce (WordPress)
[WooCommerce](https://woocommerce.com/) is a WordPress plugin that transforms a WordPress website into a fully functional e-Commerce platform. WooCommerce enables website owners to set up online stores with ease. It provides a range of features for managing products, inventory, orders, and payments, making it a popular choice for businesses and individuals looking to establish an online presence for selling goods or services. With WooCommerce, users can customize their online stores and leverage various extensions and themes to enhance the functionality and appearance of their e-Commerce websites.
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## Requirements
Before you integrate your WordPress website with DOKU, make sure that you have fulfilled the following requirements:
1. Create a website with [WordPress](https://wordpress.org/)
2. Create a [DOKU Business Account](/get-started/create-account.md#create-your-first-business-account)
3. WordPress version 5.6 or higher. This plugin is tested with Wordpress 6.7.2
4. WooCommerce version 4.9.0 or higher. This plugin is tested with WooCommerce v10.0.0
5. PHP version 8.2 or higher
6. MySQL version 5.6 or higher
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## Integration Guide
1. [Indonesia Integration Guide](/accept-payments/integration-tools/e-commerce-and-plugins/woocommerce-wordpress/woocommerce-integration.md)
2. [Malaysia Integration Guide](/accept-payments/integration-tools/e-commerce-and-plugins/woocommerce-wordpress/woocommerce-integration-1.md)
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## Activate Payment Methods
You can activate more payment methods for your WooCommerce store by following the steps below:
1. Log in to [DOKU Dashboard](https://dashboard.doku.com/bo/login?utm_source=docs), and then access the side navigation bar
2. Select **Settings** from the menu
3. **Settings** page will appear. Under **Account** section, select **Service**
4. On **Service** page, click **ADD SERVICE**
5. Select the payment method you would like to activate
6. Click **ACTIVATE**.
Notes:
* Some payment methods can be activated instantly.
* Others may require approval from our **Risk Screening Team** before they become active.
* Certain payment methods may also require **credential registration** before activation is complete.
* Certain payment methods may be seen as disabled, because it can only be activated with the assistance of our Sales team. You may contact our Sales team by filling the following [form](https://www.doku.com/en-US/contact-sales?utm_source=docs).
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## Checkout Page Configuration
By configuring your checkout page, you will be able to:
1. **Show or hide, and sort payment methods for your customers**\
Choose which payment methods (e.g., cards, e-wallets, and virtual accounts) tp appear on your checkout page. You can also reorder them based on your preference or customer behavior to optimize conversions.
2. **Customize the interface**\
Adjust the look and feel of your checkout page to align with your brand. This includes modifying button colors, fonts, logos, and layout to ensure a seamless and branded customer experience.
3. **Set a default expiry time**\
Define how long a payment session remains valid before it expires. This is useful for limiting pending transactions and encouraging quicker payments, especially for methods like virtual accounts or retail outlets.
Visit [Customize Checkout Page](/accept-payments/integration-tools/doku-checkout/customize-checkout-page.md) for more detailed information.
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## Error Log
Error log, also known as `doku_log`, helps simplify the process of identifying issues related to the payment process when using the DOKU Plugin. If any issues arise while using the plugin, you can contact our support team and provide the `doku_log` file to assist with troubleshooting. The `doku_log` file records all transaction activity by date, regardless of the payment method used.
**How to Enable and Access the doku\_log:**
1. Open the `WooCommerce_dir` directory on your store’s web server.
2. Create a new folder named `doku_log` in your store’s directory. This enables the plugin to automatically log activity to your web server.
3. Navigate to the `doku_log` folder and open the log file corresponding to the date of the issue.
4. You can view or download the log file as needed.
If an issue occurs, please send the relevant `doku_log` file to our support team. This helps us investigate and resolve the issue more efficiently.
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## Incompatible Plugins
The following plugins are currently incompatible with our WooCommerce plugin. Using these listed plugins together may cause unexpected behavior or errors.
* [Query Monitor](https://wordpress.org/plugins/query-monitor/)
* Issue: Known to interfere with the DOKU payment option, causing it to not display during checkout.
* Recommendation: Deactivate Query Monitor on production environments when using DOKU.
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## FAQ
How to retrieve my integration credentials (Client ID and Secret Key) ?
Please refer to the guide on [Set Up Integration](/get-started/manage-business/set-up-integration.md#api-keys) to obtain your integration credentials.
Why is my payment status not updated on WooCommerce?
Payment notification URL must be set up on DOKU Dashboard for the transaction status to be updated on WooCommerce Dashboard. Please be sure to not skip step number 3 in the Integration Guide section.
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