WooCommerce (WordPress)

WooCommerce is a WordPress plugin that transforms a WordPress website into a fully functional e-Commerce platform. WooCommerce enables website owners to set up online stores with ease. It provides a range of features for managing products, inventory, orders, and payments, making it a popular choice for businesses and individuals looking to establish an online presence for selling goods or services. With WooCommerce, users can customize their online stores and leverage various extensions and themes to enhance the functionality and appearance of their e-Commerce websites.

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Requirements

Before you integrate your WordPress website with DOKU, make sure that you have fulfilled the following requirements:

1. Create a website with WordPress

2. Create a DOKU Business Account

3. WordPress 5.6 or higher. This plugin is tested with Wordpress 6.7.2

4. WooCommerce 4.9.0 or higher. This plugin is tested with WooCommerce v8.0.0

5. PHP v5.6 or higher

6. MySQL v5.6 or higher

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Integration Guide

Step 1: Install DOKU Plugin on WooCommerce

1. Install DOKU payment from our WordPress plugin store or under Plugins menu > Add New Plugin in your WordPress dashboard

2. Go to Plugins page, and activate DOKU Payment

Step 2: Configure DOKU Payment in WooCommerce

1. Go to WooCommerce (in sidebar) > Settings > Payments tab.

2. Make sure DOKU-Checkout and DOKU General-Configuration are enable and click Manage on DOKU General-Configuration.

3. Fill in the fields:

   • Tick Enable DOKU

   • Choose Sandbox (for testing) or Production (for live payments).

   • Client ID and Secret Key (from your DOKU Dashboard).

   • Set the Expiry Time for payment sessions (in minutes).

Step 3: Configure Payment Notification on DOKU Dashboard

1. Log in to your DOKU Dashboard

   • For testing https://sandbox.doku.com/bo/login
   • For live payments https://dashboard.doku.com
2. Navigate to Settings > Payments Settings

3. Configure the payment methods you wish to accept, and for each channel, click Configure

4. Copy the Notification URL from the WooCommerce settings(DOKU-General Configuration) and paste it into the corresponding payment channel settings in your DOKU Dashboard

   

This also applies to QRIS Notification URL. You may do so by going to QR Payment page under Payment Settings section

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Error Log

​Error log or doku_log is useful to help simplify the process of checking if an issue occurs related to the payment process using the DOKU Plugin. If there are problems or problems using the plugin, you can contact our team by sending this doku_log file. doku_log will record all transaction processes from any payment method by date.

1. Open your WooCommerce_dir directory on your store's webserver.

2. Create folder doku_log in your directory store's, so plugin will automatically track log in your store's webserver.

3. Then check doku_log and open file in your store's webserver.

4. You will see doku log file by date.

5. And you can download the file.

6. If an issue occurs, you can send this doku_log file to the team to make it easier to find the cause of the issue.

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FAQ

Do I need to have a DOKU account to use this plugin ?

Yes. Sign up on DOKU Business Account Registration page.

How do I retrieve my API credentials (Client ID and Secret Key) ?

To obtain your API credentials:

1. Log in to your DOKU Dashboard.

2. Navigate to Settings > API Keys.

3. Your Client ID and Secret Key will be displayed here.

Copy these credentials and paste them into the WooCommerce DOKU Payment settings.

Why is my payment status not update on WooCommerce?

Payment notification URL must be set up on DOKU Dashboard for the transaction status to be updated on WooCommerce Dashboard. Please be sure to not skip step number 3 in the integration guide.