Manage Catalog

Set Up Catalog Settings

To customize and your catalog in e-Katalog, follow these steps:

1. Open e-Katalog Dashboard

   • Log in to DOKU Dashboard and navigate to Accept Payments > e-Katalog

   • You will see an overview of your catalog.

2. Go to Catalog Information tab to configure the following settings

   • Logo: Upload or change the logo shown on your e-Katalog

     • Logo is based on your brand logo

   • Catalog Name: Set or edit your catalog's name shown on your e-Katalog

     • Catalog name is based on your brand name

   • e-Katalog Link: Customize your catalog URL, limited to 48 characters

   • Show Sold Items: Toggle visibility of how many items have been sold

   • Item Sorting: Set default sorting by "Best Seller" or "Recent Upload"

   • Language Preference: Choose the default language for your customers (Indonesian or English)

   • Success URL – Redirect customers to your custom page after successful payment

3. Go to Contact Details tab to configure the following settings

   • Phone Number , Email , Postal Code , and Address

   • Contact details are used for item shipment, and can be seen by your customers on your e-Katalog

View and Share Catalog

To customize and your catalog in e-Katalog, follow these steps:

1. Open e-Katalog Dashboard

   • Log in to DOKU Dashboard and navigate to Accept Payments > e-Katalog

   • Click View My Catalog

• Share via:

  • QR Code (downloadable/printable)

  • Direct link

  • WhatsApp, Facebook, Telegram, X

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FAQ

Can I have multiple catalogs in a single account?

You can only have one catalog per brand. To manage multiple catalogs, you must activate the Multi-Brand feature, which allows you to create and manage separate catalogs under different brands within the same Business Account. Tip: Visit Manage Multiple Brands page to learn how to activate the Multi-Brand feature.

Why is my item missing from my catalog?

If your item is not appearing in your catalog, it is likely because it has not been set to "Published" status. Only items with Published status are visible in the catalog. Below are possible reasons your item may not be published:

1. Waiting for Verification The item is currently under review. It must pass the verification process before it can be published. Once approved, the status will automatically change to Published.

2. Unpublished The item was manually unpublished by you or another user. To make it visible again, go to the Items page and change the status back to Published.

3. Scheduled The item is set to be published at a future date/time, based on the schedule defined when the item was created. It will become visible in the catalog automatically once the scheduled time is reached.

4. Draft The item is incomplete. Some required fields have not been filled in. Complete all necessary information and save the item as Published to make it appear in the catalog.