Create Payment Link

Single Creation

DOKU Dashboard

You can also generate a Payment Link via DOKU Dashboard by following the steps below:

1. Log in to your DOKU Dashboard.

2. Navigate to Accept Payments > Payment Link.

3. Click Create Payment Link.

4. In the Create Payment Link window, complete the following sections:

   Order Details:

   • Amount: Enter the amount to be collected.

   • Description: Enter a description that will be shown to your customer during payment.

   Note: You can customize the order type to either Product Items (to list specific items) or Accept Any Amount (to allow customers to input any payment amount).

   Customer Details:

   • Collect Customer Info: Choose what customer details to collect (Name, Email, Phone Number, Address).

   • Select Customer: Select an existing customer or add new customer data for invoicing purposes.

5. Review the Order Summary section.

6. Click Create Payment Link.

Once created, copy the Payment Link and share it with your customers via WhatsApp, Email, or other preferred channels.

Juragan DOKU App

You can also generate a Payment Link using the Juragan DOKU mobile app by following the steps below:

1. Open the Juragan DOKU Mobile App.

2. Click Create Bill.

3. Enter the Amount and Description. (You can also add Saved Products as items if needed.)

4. Share the Payment Link through several options:

   • Generate a QRIS image.

   • Generate a QR Payment Link.

   • Share via WhatsApp directly.

WhatsApp (PL Bot)

Bulk Creation

To create multiple Payment Links at once:

1. Go to DOKU Dashboard > Accept Payments > Payment Link > Bulk Payment Link.

2. Click Import XLSX.

3. Download the template file based on your order details preference:

   • Amount & Description only.

   • Including Product Information.

4. Fill in the downloaded XLSX template with customer and payment details:

   • Expiry Date: Set when the link becomes inactive (optional).

   • Checkout Duration: Time limit for the customer to complete payment (optional if using no expiration).

   • Customer Information (mandatory if partial payments are used).

   • Custom Link: Ensure each link is unique.

5. Upload the completed XLSX file via the import tool.

6. Await processing (it may take around 5 minutes). Status will change to either SUCCESS or FAILED.

Error Type	How to fix
Date Format Error	Make sure the date format is DD/MM/YYYY HH:MM:SS (e.g. 30/06/2023 23:59:59)
Duplicate Custom Link	Make sure each Custom Link is unique across other Payment Links that you are creating
Custom Link Already Used	Choose a new Custom Link if one has already been registered
Partial Payments Missing Customer Info	If partial_min_amount column is used, stomer_name and customer_email columns become mandatory

---

FAQ

What is the limit of my Custom Link?

Merchants are allowed to have a limit of 10 Custom Links per month.

How to check the Custom Fields that are entered by my customer?

All custom fields completed by customers during payment are recorded and can be viewed in the Transaction Report. Simply navigate to Reports > Transactions in the DOKU Dashboard, and you will find the submitted customer information associated with each transaction.