Activate Business
Have your Business Account verified to unlock all DOKU Dashboard features
Activating your DOKU Business Account requires you to complete 4 stages as follows:
1. Choose Business Account Type
There are 3 different types of Business Account you can choose from. You are free to choose the Business Account that best suits your business.
| Business Type | Definition | Example |
|---|---|---|
Corporate | Merchants with a legal business entity in Indonesia | PT, CV, UD, Firma, Yayasan, and Koperasi |
International | Merchants with a legal business entity outside Indonesia | Ltd, Sdn Bhd, etc. |
Personal | Merchants without any legal business entity | Freelancer, Content Creator, etc. |
2. Submit Business Data
Each type of Business Account has different business data requirements.
| Data Type | Corporate | International | Personal |
|---|---|---|---|
User Data | - Full Name - Email Address - Password - Phone Number | - Full Name - Email Address - Password - Phone Number | - Full Name - Email Address - Password - Phone Number |
Owner’s Data | - Full Name - Nationality - Position - Phone Number - Email Address - ID Card (KTP or KITAS) - Passport | - Full Name - Nationality - Position - Phone Number - Email Address - Passport | - Full Name - Nationality - Phone Number - Email Address - ID Card (KTP) - Self Photo |
Business Data | - Business Entity Name - Business Type (e.g., PT, CV, PO, etc.) - Phone Number - Business Postal Code and Address - Business Location Photo | - Business Entity Name - Business Type (e.g., Pvt Ltd) - Phone Number - Business Postal Code and Address - Business Location Photo | N/A |
Brand Data | - Brand Name - Line of Business - Description - Estimated TPT and TPV - Social Media Links (Website, Facebook, Twitter, Instagram, App Store/Play Store) Logo Brand | - Brand Name - Line of Business - Description - Estimated TPT and TPV - Social Media Links (Website, Facebook, Twitter, Instagram, App Store/Play Store) Logo Brand | - Brand Name - Line of Business - Description - Estimated TPT and TPV - Social Media Links (Website, Facebook, Twitter, Instagram, App Store/Play Store) Logo Brand |
Document Data | - NIB (Nomor Induk Berusaha) - Surat Izin Usaha - Akta Pendirian dan Perubahan Perusahaan - NPWP (Nomor Pokok Wajib Pajak) | - Certificate of Incorporation or Business Registration Document - Shareholder Structure - Business License - Bank Reference Letter | N/A |
Bank Account Data | - Bank Name - Bank Account Name - Bank Account Number - Currency | - Bank Name - Bank Account Name - Bank Account Number - Bank Country - Currency - SWIFT Code | - Bank Name - Bank Account Name - Bank Account Number - Currency |
3. Upload Documents
The document requirements vary for each Business Account type.
NIB (Nomor Induk Berusaha)
Surat Izin Usaha
Akta Pendirian dan Perubahan Perusahaan
Business Proof Photo (Location/Activity/Product)
NPWP (Nomor Pokok Wajib Pajak)
KTP/KITAS of Director
For certain line of business, there will be an additional document(s) that is required to be submitted as such:
| Business Line | Additional Required Documents |
|---|---|
Capital Market | BAPPEBTI License (Badan Pengawas Perdagangan Berjangka Komoditi) |
Charity | Surat Izin PUB (Pengumpulan Uang dan Barang) from the Ministry of Social Affairs |
Education | License from the Ministry of Education, Culture, Research, and Technology or from any Education Authorities |
Event Organizer |
|
Food and Beverage |
|
Peer-to-peer Lending |
|
Pharmacy |
|
Retail | License from an Authorized Distributor |
Travel Agency |
|
Before you upload and submit the documents for account registration, please ensure that the documents are
Readable, not blurry;
Uncensored;
Not expired; and
Owned by the company, the business entity name has to be written on the document.
Document Limitations
Formats: PDF, JPG, JPEG, PNG
Size: Maximum of 15 MB
4. Wait for Account Verification
Once you have successfully uploaded all of the required documents, your Business Account will undergo a verification process that may take up to 48 hours. You'll be notified via email once the process is complete. If no notification is received after this period of time, please submit a ticket to DOKU Care or send an email to care@doku.com.
Tips You don't need to wait for your Business Account to be verified to start accepting payment. However, we will only process the funds settlement after your business account has been verified.
FAQ
Last updated