Customize Checkout Page

Customize the interface of your DOKU Checkout page

Sort Payment Method

You can sort and show/hide payment methods you have activated for your Business Account on your checkout page by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Payment Method Settings tab where you can sort the payment methods by dragging the payment method to the desired order, and show/hide the payment methods by ticking or unticking the payment method

5. Click Save to save your configuration

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Customize Interface

You can further customize the interface/appearance of your checkout page by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Interface Settings tab where you will find several options for customizing the look and feel of your checkout page, including the ability to add/change your logo and change the background color that fits your brand

5. Click Save to save your configuration

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Set Up Expiry Time

You can set up the default expiry time of your checkout page by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Expired Settings tab where you can fill the default expiry time of your checkout page by hours and/or minutes in the Due Date field

5. Click Save to save your configuration

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FAQ

How to change the merchant name shown on my DOKU Checkout page?

You must change your brand name in your Business Information settings in order to change the merchant name displayed on the Checkout page. Please visit Update Business Data for a step-by-step guide.

This may be because the payment method has not been activated yet. Please refer to the guide on Manage Payment Methods to check whether your payment method is activated.