# Manage Customers

## Add Customers

You can populate your customers database by following the steps below:

1. Log in to [DOKU Dashboard](https://dashboard.doku.com/bo/login?utm_source=docs), and then access the side navigation bar
2. Select **Customers** from the menu
3. **Customers** page will appear, then select one of the following options:
   * **Create Customer**: to add a single customer manually.
   * **Import Sheet**: to upload customers in bulk via CSV template.

### Single Creation

To create a customer manually:

1. **Click** **Create Customer**
2. **Fill in** the following fields:
   * **Full Name** (mandatory): Customer's complete name
   * **Email**: Customer's email address
   * **Phone Number**: Customer’s phone number, including country code
   * **Country**: Select the customer's country
   * **Birthday**: Customer's date of birth (format: DD-MM-YYYY)
   * **Street Address**: Full address (e.g., street name, number, and area)
   * **State**: Province or state
   * **City**: City where the customer is located
   * **Postal Code**: Area postal code
   * **Company Name** (optional): If the customer represents a business
   * **Reference ID** (optional): Internal ID used to track the customer
   * **Label** (optional): Tags to categorize customers (you can assign multiple labels)
3. **Click** **Save** to create the customer profile.

> **Notes:**
>
> * The **Full Name** field is mandatory and cannot be left empty.
> * Ensure data accuracy to avoid issues during future transactions or communications.

***

### Bulk Creation

To create customers in bulk using a CSV file:

1. **Click** **Import Sheet** on the **Customers** page
2. **Download** the provided CSV template
3. **Fill in** the customer data according to the template instructions
4. **Upload** the completed file
5. **Submit** the file for processing.

> **Notes:**
>
> * Verify the formatting before uploading to prevent errors.
> * Large imports may take a few minutes to process.

***

## Edit Customers

You can edit the data of your customers by following the steps below:

1. Log in to [DOKU Dashboard](https://dashboard.doku.com/bo/login?utm_source=docs), and then access the side navigation bar
2. Select **Customers** from the menu
3. **Customers** page will appear, then **search** for and **select** the customer you wish to edit by clicking the Edit icon
4. Update the necessary fields
5. Click **Save Customer** to apply the changes.

***

## Create Static VA

Visit [Customer Static VA](/accept-payments/no-integration-products/customer-static-va.md) for the step-by-step instructions.


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