# Change Password

You can change your DOKU Dashboard password by following the steps below:

1. Log in to [DOKU Dashboard](https://dashboard.doku.com/bo/login?utm_source=docs), and then access the side navigation bar
2. Click the ellipsis icon **( ⋮ )** next to your user name from the menu, and then select **Profile** in the pop-up box
3. **User Profile** page will appear, scroll down to the Change Password section, and then click **Change Password** 
4. Enter your current password and your new password

{% hint style="info" %}
You can't use the same previous passwords twice. The password must be at least 8 characters long with at least 1 uppercase, 1 lowercase, and 1 number.
{% endhint %}

5. Click **Change Password** once again to confirm your new password
6. You can now log in with your new password.

***

## FAQ

<details>

<summary>I forgot my password. How do I reset my password?</summary>

If you forgot your DOKU Dashboard password, you may reset your password by following the steps below:

1. Visit [DOKU Dashboard Login](https://dashboard.doku.com/bo/login) page
2. Click **Forgot Password?**
3. Input your email and click **RESEND EMAIL**
4. Check your inbox, and access the link in the email to reset password
5. Input your new password and submit the form

{% hint style="info" %}
You can't use the same previous passwords twice. The password must be at least 8 characters long with at least 1 uppercase, 1 lowercase, and 1 number.
{% endhint %}

6. You can now log in with your new password.

The same guide is applied for [DOKU Sandbox](https://sandbox.doku.com/bo/login).

</details>

<details>

<summary>I did not receive any email to reset my password. What should I do?</summary>

Please first ensure that the email address is correct. We will not be able to reset your password if the email address is invalid or is unregistered.

If you still have not received an email within 5 minutes, please [submit a support ticket](https://help.doku.com/en/support/tickets/new) or send an email to <care@doku.com>.

</details>


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