Settlement Time
Indonesia
Settlement times for Indonesian Business Accounts vary depending on the payment method and settlement scheme (aggregator or direct). The table below outlines the settlement period under the Aggregator settlement scheme for each payment method:
Cards
BNI Cybersource
T+2
Cards
Other Acquirings
T+3
Virtual Account
BCA
T+2
Virtual Account
DOKU
T+2
Virtual Account
Other Banks
T+1
e-Wallet
OVO
T+2
e-Wallet
ShopeePay
T+2
e-Wallet
LinkAja
T+1
e-Wallet
DANA
T+2
e-Wallet
DOKU e-Wallet
T+1
e-Wallet
i.saku
T+2
QR Code
QRIS
T+1
Kartu Kredit Indonesia
Kartu Kredit Indonesia
T+2
PayLater
Akulaku
T+2
PayLater
Kredivo
Tuesdays and Fridays
PayLater
Indodana
T+2
PayLater
BRI Ceria
T+2
Convenience Store
Alfa Group
T+4
Convenience Store
Indomaret
T+4
Direct Debit
BRI
T+1
Direct Debit
Allo Bank
T+2
Direct Debit
CIMB
T+3
Direct Debit
Mandiri
T+2
Digital Banking
Jenius Pay
T+2
Internet Banking
BRImo e-Payment
T+1
Internet Banking
Internet Banking Muamalat
T+1
Internet Banking
OCTO Clicks
T+1
Internet Banking
Danamon Online Banking
T+1
Internet Banking
PermataNet
T+1
Daily settlements are processed on working days, 12:00–14:00 (GMT+7)
The above settlement period only applies to corporate merchants with a local bank account. Merchants with an overseas bank account or a bank account with a non-IDR currency may have a weekly, bi-weekly, or monthly settlement period depending on the agreement with DOKU.
DOKU will not settle your funds if your business account has not been verified.
Malaysia
Settlement times for Malaysian Business Accounts vary depending on the payment method. The table below outlines the settlement period for each payment method:
Internet Banking
FPX
T+1
Cards
All Acquirings
T+2
e-Wallet
Touch 'n Go
T+2
e-Wallet
GrabPay
T+2
e-Wallet
ShopeePay
T+2
PayLater
PayLater by Grab
T+2
PayLater
SPayLater
T+2
Daily settlements are processed on working days, 12:00–14:00 (GMT+8)
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