Place an Order
Guide for customers to place an order on e-Katalog
1. Browse the Catalog
To browse the e-Katalog as a customer:
Visit Merchant’s Catalog: Enter the merchant’s e-Katalog link.
Browse Items: View a list of items, including Featured Items and Showcases that group similar products.
Search and Sort: Use the search bar to find specific items and apply filters (e.g., price, category).
2. View Item Details
When selecting an item:
Item Information: View the item’s name, description, variants (if available), and price.
Select Variants: Choose specific variants (e.g., size, color) and see related images.
Add to Cart: Select the quantity and click Add to Cart to add the item to your shopping cart.
3. Check Out
To place an order:
Go to Cart: View all the items in your cart and adjust quantities if needed.
Checkout: Click Buy Now to proceed to the order page.
Order Information
Fill in the required details:
Recipient Name
Email
Phone Number
Postal Code
Address (only for items that requirement shipment)
Shipping Method (only for items that requirement shipment)
Choose your preferred payment method and complete the checkout process through DOKU’s secure payment system.
4. Order Tracking
Once an order is placed, you will receive an email with order details and tracking information. The order status will update as follows:
Payment Confirmed
Order Processed
Order Sent
Order Delivered
Order Completed
Last updated
Was this helpful?