Reports & Transaction
Detail of each transaction from an event.
View Transaction List
The Transaction List page allows merchants to view, monitor, and manage all customer orders generated from a specific Accept Order event. Merchants can track order details, payment status, export transaction data, and access a unique event link or QR code for customer payments.
Follow these steps to view all transactions from an Accept Order event:
Open the DOKU Dashboard Log in to your merchant account through the DOKU Dashboard.
Go to the Accept Order Menu On the left sidebar, navigate to Accept Payments → PayChat → Accept Order.
Select the Event You Want to View From the event list, click on the event you want to review.
Access the Transaction List After opening the event, you will see the Transaction List page displayed as shown above.
Transaction Details
1. Event Information
This section displays the main details of the selected event.
Event Name
Name of the event created by the merchant.
Event Code
Unique code automatically generated for the event.
Event Type
Type of Accept Order event (e.g., Custom Purchase).
Price Set by
Indicates who sets the price (Merchant).
Price
Price for the purchase (if applicable).
Inquiry URL
URL used by customers to access the event.
Status
Current event status: Ongoing, Upcoming, Completed, Canceled, or Closed.
Update Event
Button that allows the merchant to modify the event details.
2. Event Summary
This card shows a recap of all transactions in the event.
Total Transaction Order
Total number of orders created under this event.
Total Amount
Total nominal value from all orders combined.
Merchants may expand or collapse this section to view detailed transaction summaries.
3. Event QR Code & Link
This section provides:
A unique QR Code for the event.
A unique event URL that customers can access to make a payment.
Customers may scan the QR code using their smartphones to directly initiate a payment transaction.
4. Order Information
This section displays and manages all customer orders.
Search Filters
Customer Name
Search orders by the customer’s name.
Date Range
Filter orders by date range.
Status
Filter based on: Not Yet Paid, Paid, Waiting for Payment, etc.
Reset
Clear all filters.
Search
Apply the selected filters.
Bulk Actions & Export
Export to Excel – Download all order details in Excel format.
Select All – Select all orders in the list.
Bulk Action – Perform bulk actions on selected orders (if applicable).
5. Order List Table
This table displays all transaction details from customers.
Order ID
Unique ID for each order.
Order Date
Date and time when the order was created.
Phone Number
Customer’s phone number.
Customer Name
Name of the customer.
Invoice Number
Unique invoice ID.
Custom FIeld (Green Section)
Customer input field (if event uses custom input).
Product Title
Product name or event item title.
Product Description
Description of the selected product (if any).
Payment Date
Payment completion date (if paid).
Payment Method
Method used by the customer to pay.
Quantity
Total quantity ordered.
Process Status
Order status (e.g., Waiting for Payment).
Action
Actions available for each order (e.g., view details).
Merchants can adjust how many rows are displayed per page (e.g., 10 items per page).
Notes
Click the values in each column to sort the transactions.
Payment status tags (e.g., Not yet paid, Waiting for Payment) help merchants quickly identify pending orders.
Last updated
Was this helpful?