Webhook / Payment Notification
Indonesia Account
Set your payment notification URL to receive real-time updates via API webhook (callback). The following guides show how to set up the payment notification URL for each payment method:
Bank Transfer (Virtual Account)
You can configure your payment notification URL for Bank Transfer (Virtual Account) payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Virtual Account
Virtual Account Settings page will appear, then click Configure based on the Virtual Account of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
Cards
You can configure your payment notification URL for Cards payment method by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Cards
Cards Settings page will appear, then click Payment Configuration tab
Payment Configuration tab will appear, click Edit and insert your payment notification URL in the field, then click Submit to save the changes.
e-Wallet
You can configure your payment notification URL for e-Wallet payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select e-Wallet
e-Wallet Settings page will appear, then click CONFIGURE based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
Convenience Store
You can configure your payment notification URL for Convenience Store payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Convenience Store
Convenience Store Settings page will appear, then click CONFIGURE based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
PayLater
You can configure your payment notification URL for PayLater payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select PayLater
Paylater Settings page will appear, then click CONFIGURE based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
Direct Debit
You can configure your payment notification URL for Direct Debit payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Direct Debit
Direct Debit Settings page will appear, then click CONFIGURE based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
Digital Banking
You can configure your payment notification URL for Digital Banking payment methods by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Digital Banking
Digital Banking Settings page will appear, then click CONFIGURE based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click SAVE.
QRIS
You can configure your payment notification URL for QRIS by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select QR Payment
QRIS Settings page will appear, then click Edit based on the payment method of your choice
A pop-up box will appear where you can set your payment notification URL, then click Submit.
Malaysia Account
Webhook is a page that allows DOKU to send real-time payment status updates directly to a merchant’s system. Instead of continuously checking the transaction status, merchants can rely on automatic callbacks triggered whenever a payment event occurs.
This feature improves operational efficiency and reduces integration complexity for merchants by:
Providing instant payment confirmation to merchant systems.
Supporting automation such as order fulfillment, digital product delivery, or status updates to customers.
With this feature, merchants only need to configure one endpoint URL, and DOKU will forward payment events for the selected payment channels to that endpoint. The system ensures that merchants stay informed about their transaction lifecycle without additional effort.
Set your payment notification URL to receive real-time updates via API webhook (callback). The following guides show how to set up the payment notification URL for each payment method:
Merchants can:
Create a new webhook.
Edit an existing webhook.
View webhook details.
Delete a webhook.
This section provides a step-by-step guide on how merchants can create, edit, view, and delete webhooks through the DOKU Dashboard.
Create Webhook
You can configure your payment notification (webhook) by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Webhook
After the Webhook page is displayed, you can create your webhook directly from this screen.
And then, fill in the description, add the endpoint URL, and choose your preferred payment channel. Make sure to fill in all mandatory fields.
Use Cancel button to go back to the previous page, or select Create button to apply your webhook settings. Payment channel cannot be reused once assigned to an existing webhook, and merchant can select one or more payment channels for receiving notifications.
After the success message is displayed, your webhook setup is complete and ready to use.
View Webhook
After the webhook is created, you can view its details by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Webhook
After the webhook is created, you can view its details by selecting the View Details option from the hamburger menu.
Edit Webhook
After the webhook is created, you can edit its details by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Webhook
Choose Edit from the hamburger menu.
You can then update the necessary information and click Save to apply the changes.
Delete Webhook
You can delete a webhook by following the steps below:
Log in to DOKU Dashboard, and then access the side navigation bar
Select Settings from the menu
Settings page will appear. Under Payment Settings section, select Webhook
Choose Delete from the hamburger menu.
A confirmation pop-up will appear. To proceed, click Delete, and the webhook will be removed.
If webhook is deleted, inactive, or no URL configured notification is not sent.
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