Overview

DOKU Payouts is a comprehensive disbursement solution designed to optimize and simplify cash outflow management for merchants. This service covers two main pillars to address dynamic business needs:

1. Cross Border Payout, this service facilitates global remittance needs, supporting both inbound (receiving funds from abroad to Indonesia) and outbound (sending funds from Indonesia to various destination countries) transfer flows.

2. Domestic Payout, this service is focused on efficiency serving domestic fund distribution needs and it is ideal for various use cases, such as:

   1. Vendor or client payments

   2. Employee payroll

   3. Customer refunds

   4. Disbursement of commissions, incentives or claims

Prioritizing operational reliability, the DOKU Payouts service is built with a primary focus on a high success rate and speed of execution. Our commitment is to ensure funds are received by the Beneficiary from the Sender in just a matter of minutes, or even on a near real-time basis. This speed and reliability aim to support operational efficiency and help merchants maintain liquidity and ensure a smooth business cash flow.

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Why Us

DOKU Payouts is more than just a disbursement channel, it is a strategic partner designed to accelerate your business growth. We understand that in the modern business ecosystem, cashflow velocity and partner satisfaction are paramount. Therefore, DOKU Payouts offers a disbursement solution engineered to provide a competitive edge through four core pillars:

1. Seamless connectivity, simplify banking complexity with a single integration point. Through DOKU Payouts, your business gains direct access to an extensive network covering hundreds of banks across Indonesia (State-owned, Private and Regional Banks) as well as global remittance networks. Eliminate the need to open multiple accounts or manage complex host-to-host connections with various banks individually.

2. Speed and high availability, time is a valuable asset. Our service operates 24/7, allowing merchants to execute transfers anytime, including weekends and holidays. With near real-time processing capabilities, beneficiaries (vendors, employees or customers) receive funds with certainty in minutes, significantly enhancing trust and satisfaction among your business partners.

3. Operational efficiency and scalability, whether you are a startup or an enterprise-scale company, our technology is ready to accommodate your transaction volume growth.

   1. Full automation, leverage our robust API to automate thousands of fund transfers directly from your internal system.

   2. Ease of access, utilize our intuitive merchant dashboard for manual transfers or bulk transfers with just a single file upload.

4. Enterprise-grade security and compliance, we place security as our highest priority. Equipped with automatic account validation to prevent transfer errors, we guarantee that every transaction is processed securely, transparently and in full compliance with Bank Indonesia regulations.