PayChat

An end-to-end service system for purchasing/paying for goods or services via WhatsApp (WA)

Introduction

WhatsApp Business Account (WABA) Creation Merchants can easily create a WhatsApp Business Account integrated with PayChat.

• This account helps merchants manage customer communication more efficiently.

• Using WABA allows direct interaction with customers at scale.

Event Creation with Custom Bot Merchants can create events or promotional campaigns directly through PayChat.

• For example, they can set up discount events, pre-orders, or flash sales integrated with WhatsApp.

• Customers can register or make payments for these events without switching apps.

In-Chat Payments via WhatsApp PayChat offers a seamless payment experience through integration with a wide range of payment methods.

• Customers can choose from bank transfers, e-wallets, or credit cards.

• All processes are handled within WhatsApp, providing convenience and efficiency.

Real-Time Payment Notifications Customers receive real-time notifications once a payment is successfully completed also merchant can see the real-time information for the payment in DOKU Dashboard.

• This ensures all transactions are well-documented.

• Notifications can also be used to send automatic confirmations or receipts.

Analytics Dashboard for Merchants Merchants can monitor transaction performance through an intuitive dashboard.

• It displays data such as transaction count, total payments, and customer activity reports.

• This helps merchants make data-driven decisions to improve sales and payment processes.