Multiple Payments. By using Multipe Payments, clients can use the same link to make payments multiple times. This will make it more convenient for the clients to make payments as the payment link does not change.

• You can easily list all your food and beverage products where your customers can select the product that they would like to purchase.

2. View Item Details

When selecting an item:

1. Item Information: View the item’s name, description, variants (if available), and price.

2. Select Variants: Choose specific variants (e.g., size, color) and see related images.

3. Add to Cart: Select the quantity and click Add to Cart to add the item to your shopping cart.

3. Check Out

To place an order:

1. Go to Cart: View all the items in your cart and adjust quantities if needed.

2. Checkout: Click Buy Now to proceed to the order page.

Order Information

Fill in the required details:

• Recipient Name

• Email

• Phone Number

• Postal Code

• Address (only for items that requirement shipment)

• Shipping Method (only for items that requirement shipment)

Choose your preferred payment method and complete the checkout process through DOKU’s secure payment system.

4. Order Tracking

Once an order is placed, you will receive an email with order details and tracking information. The order status will update as follows:

• Payment Confirmed

• Order Processed

• Order Sent

• Order Delivered

• Order Completed

Multiple Payments. By using Multipe Payments, students can use the same link to make payments multiple times. This will make it more convenient for the students to make payments as the payment link does not change.

• Easily charge your clients without having the hassle of going through 3DS for every transaction.

Select DOKU e-Wallet when proceeding with the transaction payment

Multiple Payments. By using Multipe Payments, customers can use the same link to make payments multiple times. This will make it more convenient for the customers to make payments as the payment link does not change.

Certain payment methods can only be activated with the assistance of our Sales team. You may contact our Sales team by filling the following form.

FAQ

Follow Up Dispute Request​

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Reports from the menu, then choose Dispute

3. Dispute page will appear, then review any record with Open status. If it is already as expected and you want to proceed, then click the Follow Up button

4. If it is successful, the status will be updated to Close and you can now find the transaction in your transaction report.

Customize Interface

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Interface Settings tab where you will find several options for customizing the look and feel of your checkout page, including the ability to add your logo and change the background color that fits your brand

5. Click Save button to save your configuration

FAQ

When you send a Bill Broadcast, every payment that your customers make will automatically be recorded in your Report & Transaction page. This allows you to monitor payment status, track successful and pending bills, and download the full report for reconciliation. For full guidance, visit the official documentation: Report & Transaction Docs

What the Report Looks Like?

In the Report & Transaction page, you will see a table containing detailed information for each transaction, including:

• Invoice Number

• Transaction Date (GMT+7)

• Amount

• Payment Method (e.g., DOKU Wallet, Virtual Account)

• Status (Success, Pending, Failed)

• Acquirer Name

• Activity (e.g., Payment, Generate Payment Code)

• Additional Info

• Export Options (CSV/XLSX)

The summary section also displays the total Successful, Pending, and Failed transactions within the selected date range.

Where to Access the Report?

You can access all Bill Broadcast payment activity through:

👉 DOKU Dashboard → Report & Transaction Here you can filter, search, and export the transaction data.

1. View Orders

   • Go to the Orders section in the e-Katalog dashboard. Here you can view all orders placed by customers.

2. Order Status

   • Orders are tracked through various stages:

     • New Order: The customer has completed the payment, and order needs to be processed by the merchant.

     • Processing: Merchant has acknowledged the new order and is processing the order.

     • Out for Delivery: Merchant has requested for item to be picked up by the courier.

     • Delivered: The order has arrived at the customer’s location.

3. Filter Orders

   • Use filters to search by item name, date, or order status.

4. View Order Details

   • Click on any order to view its detailed information, including payment, item details, and tracking info.

FAQ

View your connected WhatsApp Business accounts in one place. Easily check account status, associated phone number, and manage their availability to stay organized and in control of your operations.

FAQ

• Rule-based Splitting: Define rules to automatically distribute funds among various recipients.

• Real-time Settlements: Enjoy the convenience of instantaneous fund transfers as transactions occur.

• Customizable Thresholds: Set specific criteria for splitting funds, ensuring flexibility in financial management.

Use Cases

• Marketplace Platforms: Easily distribute payments to multiple sellers in online marketplaces.

• Aggregator Services: Streamline revenue sharing among service providers and partners.

• Franchise Businesses: Facilitate automatic revenue distribution among franchisees.

Please refer to our API Reference on how to implement Split Settlement feature for your business account.

Hold and Release

The Hold and Release feature provides you with control over payment disbursements by allowing you to temporarily hold funds and release them based on your business requirements. This feature enhances security and reduces the risk of unauthorized transactions.

Key Features

• Manual Control: Manually review and approve transactions before funds are released.

• Fraud Prevention: Mitigate the risk of fraudulent activities by implementing additional verification steps.

• Customizable Hold Periods: Define specific time frames for holding funds based on your business needs.

Use Cases

• Risk Management: Minimize financial risks by manually reviewing high-value transactions.

• Fraud Prevention: Implement additional security measures to protect against unauthorized transactions.

• Regulatory Compliance: Ensure compliance with industry regulations by controlling fund releases.

Please refer to our API Reference on how to implement Hold and Release feature for your business account.

Custom Settlement Report

Custom Settlement Report feature empowers you with comprehensive control over your financial data. Generate customized reports tailored to your specific business needs, providing insights into transaction details, fees, and settlement timelines.

Key Features

• Flexible Reporting: Create reports based on selected parameters such as time range, transaction types, and more.

• Export Options: Download reports in various formats, including CSV and PDF, for seamless integration with your financial systems.

• Transaction Details: Gain granular insights into each transaction for enhanced financial analysis.

Use Cases

• Financial Analysis: Analyze transaction data to make informed business decisions.

• Accounting Integration: Seamlessly integrate settlement data into your accounting software.

• Regulatory Compliance: Generate reports for compliance purposes and audits.

Please refer to our API Reference on how to implement Custom Settlement Report for your business account.

1. You can now log in with your new password.

The same guide is applied for DOKU Sandbox.

• Maximum balance: IDR 20,000,000

• Maximum monthly transactions: IDR 40,000,000

To enjoy higher limits, you can upgrade to a Premium Account by completing the required verification process in the app.

Top-ups made through banks other than Bank Permata to either a Permata Bank account (856666) or a DOKU account (899) are subject to a bank transfer fee of IDR 6,500

1. Logo

2. Header and Button Colors

3. Header, Button, and Footer text

Single Creation

To create a customer manually:

1. Click Create Customer

2. Fill in the following fields:

   • Full Name (mandatory): Customer's complete name

   • Email: Customer's email address

   • Phone Number: Customer’s phone number, including country code

   • Country: Select the customer's country

   • Birthday: Customer's date of birth (format: DD-MM-YYYY)

   • Street Address: Full address (e.g., street name, number, and area)

   • State: Province or state

   • City: City where the customer is located

   • Postal Code: Area postal code

   • Company Name (optional): If the customer represents a business

   • Reference ID (optional): Internal ID used to track the customer

   • Label (optional): Tags to categorize customers (you can assign multiple labels)

3. Click Save to create the customer profile.

Notes:

• The Full Name field is mandatory and cannot be left empty.

• Ensure data accuracy to avoid issues during future transactions or communications.

Bulk Creation

To create customers in bulk using a CSV file:

1. Click Import Sheet on the Customers page

2. Download the provided CSV template

3. Fill in the customer data according to the template instructions

4. Upload the completed file

5. Submit the file for processing.

Notes:

• Verify the formatting before uploading to prevent errors.

• Large imports may take a few minutes to process.

Edit Customers

You can edit the data of your customers by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Customers from the menu

3. Customers page will appear, then search for and select the customer you wish to edit by clicking the Edit icon

4. Update the necessary fields

5. Click Save Customer to apply the changes.

Create Static VA

Visit Static Virtual Account for the step-by-step instructions.

Customize Interface

You can further customize the interface/appearance of your checkout page by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Interface Settings tab where you will find several options for customizing the look and feel of your checkout page, including the ability to add/change your logo and change the background color that fits your brand

5. Click Save to save your configuration

Set Up Expiry Time

You can set up the default expiry time of your checkout page by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Accept Payments section, select Checkout Appearance

4. Checkout Page Configuration page will appear, then click Expired Settings tab where you can fill the default expiry time of your checkout page by hours and/or minutes in the Due Date field

5. Click Save to save your configuration

FAQ

Refund for Card Transactions

You can submit a request to refund Card transactions by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Reports from the menu, then choose Transactions

3. Transactions Report page will appear, then click the transaction's row to open its details

4. Click Refund Payment

5. Enter the amount to refund

   The refund can be full or partial, depending on your preference.

6. Click Refund to process the refund.

Important:

• Refunds are only available for settled transactions.

• Transactions involved in disputes cannot be refunded through the Dashboard.

• Partial refunds reduce the original transaction amount but keep the original transaction record intact.

Best Practices

• Always verify the transaction status before initiating a refund.

• Inform customers promptly once the refund has been processed.

• Allow up to 7-14 business days for Card refunds to reflect on the customer's account, depending on the issuing bank.

• Use secure communication channels when submitting bank account information for Non-Card refunds.

• Keep internal records of refund requests for audit and reconciliation purposes.

FAQ

No-Integration Products

Web/Mobile Integration

Payouts

Other Solutions

Mobile Apps

Key Features

FAQ

Mobile SDKs

DOKU's Mobile SDKs enable seamless integration of DOKU's payment solutions into iOS and Android applications. Designed with performance and security in mind, these SDKs simplify API interactions, accelerate development, and ensure a smooth, native user experience across platforms.

• DOKU Android SDK

• DOKU iOS SDK

Integration Guide

For complete integration guide with SDKs and Libraries, visit DOKU API Reference.

Payment Link

Create Orders with Payment Links in an Instant

Generate payment links that can be seamlessly scanned and shared with your customers. Let them choose from a variety of payment methods, including e-wallets, credit cards, and bank transfers. Payment Link will make it easier for you to track & control all transactions.

The following video is a guide on how to create a Payment Link with Juragan DOKU.

QRIS

Instant Confirmation through Your Device with Dynamic QRIS

Juragan App allows you to generate dynamic QRIS codes effortlessly. Enjoy instant confirmation right on your phone, ensuring a swift and secure payment process. Embrace transactions with digital payment in the palm of your hand.

The following video is a guide on how to generate a QRIS with Juragan DOKU.

e-Katalog

Effortless Product Management and Order Processing

Transform your selling experience with the e-Katalog feature on Juragan App. Showcase your products in a visually appealing catalog that you can share with your customers. They can directly make purchases, choosing shipping options such as instant, same- day, or regular shipping. Receive instant notifications through the app for new orders, streamline your order processing, and even request pick-up services to send products to your customers hassle-free.

The following video is a guide on how to use e-Katalog on Juragan DOKU.

Installation

Juragan DOKU supports both iOS and Android operating systems. Visit the links below to download and install Juragan DOKU based on the operating system that your phone supports:

1. Juragan DOKU on App Store (iOS)

2. Juragan DOKU on Play Store (Android)

FAQ

View and Filter Analytics

You can view and filter the analytics by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Dashboard

3. In the Trend section, set a custom date range to adjust the period of analytics displayed.

Customize View

You can customize the view of your analytics by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Dashboard

3. In the Trend section, click Edit View

4. Choose which analytics to display by ticking the checkboxes.

Export Analytics

You can export your analytics into a file by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Dashboard

3. Click the Download icon at the top right of the graph to export your selected analytics. Export options are .PNG and .CSV file.

FAQ

Activate Split Settlement

You can activate split settlement by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Account section, select Service

4. On Service page, click ADD SERVICE

5. A pop-up window will appear with service options. Scroll down to find Financial Services. Check the Split Settlement checkbox and click Activate

6. Ensure that the Split Settlement service appears on the Service page

7. Split Settlement service will have the status UPDATING when it is first added, and once it has been verified by DOKU, the status will change to ACTIVE.

Configure Split Settlement

You can configure split settlement or update existing configuration to transactions using DOKU Dashboard by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Reports from the menu, then choose Reconciled Transactions

3. Filter transactions with the status "Payment Success", then click search

4. Once the relevant transactions appear, locate the action table on the right side

5. Click the "⁝" icon in the action column

6. A pop-up will appear; select "Settlement Configuration"

7. Details of the transaction and the destination bank account will be shown

8. Click "Split Transaction" in the pop-up box

9. To add more bank accounts, leave the value field empty and click "Add more bank"

10. Adjust the bank account destination and split amount as needed.

11. Select the amount type (fixed amount or percentage) by clicking "Split by"

12. Add more bank accounts if needed. A maximum of 10 destination bank accounts are allowed

13. Ensure the following rules are adhered when values are being input for split settlement

    • If "Split by Percent" is selected, the total percentage input must not exceed 100%

    • If "Split by Fixed Amount" is selected, the total input amount must not exceed the "Total Settlement Amount" specified

14. Click "Save Configuration" to convert the transaction to split settlement. There will be an indicator that your transaction has been marked for split settlement under "Invoice Number" column.

Cancel Split Settlement

Transactions that have been previously configured to be split settled can still be cancelled as long as the transaction status remains as "Payment Success". You can cancel the split settlement of a transaction by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Reports from the menu, then choose Reconciled Transactions

3. Filter transactions with "Payment Success" status and "Split Settlement" set to "Yes," then click "Search"

4. Select a transaction, proceed to the action menu and click "Settlement Configuration."

5. Details of the transaction and the destination bank account will be shown

6. There are two ways to cancel split settlement of a transaction:

   • Click the ⛔ icon next to the bank account until only one account remains, then click "Save Configuration"

   • Alternatively, click "Reset Configuration," then "Save Configuration"

7. Upon successful cancellation, a success notification will appear, and the split settlement icon will vanish.

Troubleshooting

Invalid Split Settlement Bank Account

An invalid split settlement bank account error occurred due to an incorrect input of the split settlement bank account destination configuration. This caused our system to be unable to process the settlement with the transaction status "Pending Settlement".

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Reports from the menu, then choose Reconciled Transactions

3. Filter transactions with "Pending Settlement" status and input the invoice number, then search

4. Changes can be made if the transaction remark is "Split Settlement Bank Account Invalid." Click "Settlement Configuration" to modify data

5. A pop-up box will appear that shows the settlement configuration of the transaction, then fill the necessary fields field

6. After the pop up settlement configuration page appears, fill in the empty bank account field with a valid bank account.

7. After selecting the desired bank account, click “Save Configuration”

8. Upon a success configuration, a notification will appear.

Notable Rule

1. Through split settlement, merchants receive data distribution from several settlement batches based on configured accounts.

2. If the configured split settlement amount is less than the total settlement amount, the remainder goes to the default account set on the Settlement Settings page.

3. Configuration changes can only be made for transactions with "Payment Success" and "Pending Settlement" statuses. Transactions with other statuses cannot be changed as the settlement batches have been created.

4. Refunding a split settlement transaction deducts the split amounts from upcoming batches. Refund fees from DOKU are subtracted from the batch settlement funds. The following is an illustration of how refunding a split settlement transaction is processed.

   • A transaction contains an amount of IDR 100,000 with a fee of IDR 5,000

   • 60% is settled to bank account X

   • 40% is settled to bank account Y

   If a refund occurs, the amount transferred to bank account X is reduced by IDR 60,000 and bank account Y is reduced by IDR 40,000.

5. Refund fees are deducted from batch settlements recorded on Settlement Settings page.

Status Mapping

• Payment Success: Successfully recorded transactions in the DOKU system, to be distributed to merchants per configured settings.

• Pending Settlement: Successful transactions reconciled between DOKU & Acquirer but pending due to incorrect transaction information or configuration.

• Total Settlement Amount: Net transaction value DOKU will distribute to the merchant.

FAQ

If the above method does not work, please ensure that your settlement notification has been set up. Visit Configure Settlement Recipients for instructions.

• Catalog name is based on your brand name

Create and manage your official WhatsApp Business account through PayChat.

• Build a professional business profile

• Connect your own number

• Send broadcasts, receive orders, and manage all conversations

• Fully integrated in one unified platform

One WhatsApp number, a more professional customer experience. 👉 Learn more

Accept Order

Receive and manage customer orders directly through WhatsApp—without external forms.

• Customers view products and prices inside the chat

• Orders arrive in real time

• Payment happens right after confirmation

• Ideal for events, pre-orders, and daily sales

A faster, cleaner, frictionless sales process. 👉 Learn more

Bill Broadcast

Send messages to multiple customers at once—fast, personal, and efficient.

• Share promotions, announcements, or payment reminders

• Available via dashboard or API

• Uses official WhatsApp channels

• Higher reach and better engagement

No complex system—just upload and send. 👉 Learn more

Benefits

💬 One WhatsApp for All Your Business Needs

Manage orders, transactions, and customer interactions without switching platforms. Customers stay on WhatsApp, and you stay focused on selling.

⚡ Faster, Smoother Payments

PayChat combines conversations and payments into a single flow. Customers simply chat, choose, and pay—right inside WhatsApp.

🎯 More Effective Communication & Promotions

Send broadcast messages, payment reminders, or promotional campaigns in seconds. Reach customers through the channel they use every day.

🧩 No Integration Needed

PayChat is ready to use out of the box. Activate the features, connect your WhatsApp number, and start selling instantly.

FAQ

Multiple Brands under One Entity: This scenario applies to companies operating under a single legal entity while managing multiple distinct brands. For example, consider NULE, a company that owns three separate brands, each catering to different business lines: NULE Education for online courses, NULE Pay for online payments, and NULE Shop for e-commerce.

Activation

If you have not activated Multi-brand for your business account, you can do so by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Account section, select Business Info

4. Business Info page will appear. Next, ensure that "Brand Information" tab is selected, then click "Add More Brand" button located on the right side of the page

1. A new page will appear where you are required to input the data of your new brand such as

   • Brand Name;

   • Brand Logo (optional);

   • Business Category;

     • Additional documents may need to be uploaded depending on the selected business category

   • Brand Description;

   • Projected TPT & TPV of the Brand;

   • Business Proof; and

   • Website or Social Media Links
2. Agree to DOKU Terms and Conditions and Privacy Policy, then click "Add New Brand" to complete the Multi-brand activation.

Upon a successful Multi-brand activation, the following things will occur:

1. You will be granted a Company Dashboard, and your user account will gain a "Company Admin" role in the Company Dashboard.

2. You will gain access to a new Brand Dashboard, and your user account will gain "Admin" role in the new Brand Dashboard.

Although your new brand has been activated, it will undergo a verification process that may take up to 48 hours. During the verification period, your new brand account will not be able to receive settlement of funds until it has been verified. You can monitor the verification process by checking the status of your brand account. The following is a list of brand account status that you may find in the Company Dashboard:

• Draft → Brand account activation form has not been completed

• On Review → Brand account has been successfully activated, but it is in the process of verification

• Verified → Brand account has been verified

FAQ

Edit or Remove Team Member

Besides inviting team members, you are also enabled to edit their role or remove them from your team. You can remove or change the role of your team member by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Select Settings from the menu

3. Settings page will appear. Under Team & Security section, select Team Management

4. Team Management page will appear where you can see the list of all your team members

5. Click trash icon to remove team member, or click pencil icon to change the role of your team member.

Member Roles and Permissions

The following table is a list of all the roles and their permissions:

FAQ

Dashboard Navigation

You can navigate from a Brand Dashboard to a Company Dashboard or vice versa by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Click the ellipsis icon ( ⋮ ) next to your brand name

3. Select the dashboard that you would like to acccess.

View Transactions

You can view transactions from all of your registered brands by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Access your Company Dashboard

3. Select Reports from the menu, then choose Transactions

4. Transactions page will appear where you can view transactions for all of your registered brands. You can also filter to view transactions for certain brands only.

Manage Team Members

You can manage team members for all of your registered brands by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Access your Company Dashboard

3. Select Team Management from the menu

4. Team Management page will appear, then click Invite Team Member button

5. Enter your team member's email address , select the designated brand account and assign the appropriate role

6. Complete Google reCAPTCHA, then click SAVE button.

Add More Brands

You can add more brands for your business account by following the steps below:

1. Log in to DOKU Dashboard, and then access the side navigation bar

2. Access your Company Dashboard

3. Select Brand List from the menu

4. Brand List page will appear, then click Add New Brand button

5. Brand registration form will appear where you are required to input the data of your new brand such as

   • Brand Name;

   • Brand Logo (optional);

   • Business Category;

   • Additional documents may need to be uploaded depending on the selected business category

1. Agree to DOKU Terms and Conditions and Privacy Policy, then click "Add New Brand" to add a new brand.

FAQ

• Create and submit templates for approval.

• View the status of each template (Approved, Rejected, or Pending).

• Filter templates by language, type, or status.

• Use templates directly via dashboard (for “Billing” types) or integrate via API (for all types).

Template Label

With labeled templates, merchants can manage message types more effectively and comply with WhatsApp’s messaging guidelines while maintaining a structured communication strategy.

• Billing: Enables merchants to send payment-linked messages directly through WhatsApp. This is ideal for recurring bills, order invoices, or any situation where payment collection is needed in a seamless, chat-based experience.

• Receipt: Automatically send a digital receipt to customers after a successful payment. This helps build trust and provides clear proof of transaction.

• Promotion: Share promotional content such as discounts, flash deals, or product launches directly with your customers to boost engagement and sales.

• Information: Deliver important information to customers, including updates, alerts, or even authentication-related messages for secure interactions.

Template Line of Business (LOB)

In PayChat, a Template LOB (Line of Business) refers to the business category associated with each WhatsApp message template. This classification helps ensure that all templates comply with Meta’s policies and are aligned with the merchant’s approved business use case.

Template LOB:

• Education

• Retail

• Finance

• Commerce

• Other

Template Category

• Marketing: Promotional messages, offers, and announcements.

• Utility: Informational updates, service alerts, or status notifications.

• Authentication: Messages for verifying user identity (e.g., login codes).

Guidance

Bill Broadcast via DOKU Dashboard

Bill broadcast via dashboard enables merchants to send billing messages directly through the DOKU dashboard—without the need for any system or API integration. This feature is designed to accommodate merchants who operate without a backend system, allowing them to reach customers efficiently with just a few clicks.

Terms

1. Merchant has Activate WhatsApp Business

2. Merchants can perform bill broadcast via the DOKU dashboard.

3. Merchants must have a sufficient balance to initiate a broadcast.

4. Dashboard-based broadcasts are limited to templates labeled "Billing". For other template types, merchants may use the WhatsApp API. To make a template read Template & Broadcast

Guidance

Broadcast via API

Bill broadcast via API allows merchants to send billing or transactional messages programmatically using their own system. This method supports all template types, offering full flexibility for a wide range of use cases—such as billing reminders, order updates, promotional messages, and more.

By integrating with DOKU’s WhatsApp Business API, merchants can automate broadcasts at scale, personalize messages based on customer data, and trigger notifications in real time. This is ideal for businesses with an existing system or platform seeking a seamless and scalable messaging solution. API access also includes delivery status tracking and message performance reporting.

Terms

1. Merchant has Activate WhatsApp Business

2. Merchants must have a sufficient balance to initiate a broadcast.

3. Merchant connect trough the API Below

4. Merchant must have a template message. To make a template message read Template & Broadcast