> For the complete documentation index, see [llms.txt](https://docs.doku.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.doku.com/subscription-and-billing/paychat/whatsapp-business-waba/activate-whatsapp-business.md).

# Activate WhatsApp Business

{% hint style="info" %}
Read the following before activating your WhatsApp Business Account:

[WhatsApp Business (WABA)](/subscription-and-billing/paychat/whatsapp-business-waba.md#terms-and-conditions)\
[WhatsApp Business (WABA)](/subscription-and-billing/paychat/whatsapp-business-waba.md#general-requirements)
{% endhint %}

{% embed url="<https://youtu.be/ds6OqdhCSOo?si=rc9wEuA8oDKda_wK>" %}

***

## Step by Step Tutorial

### Step 1: Create PayChat Account

{% @supademo/embed demoId="cm9qjnow00479vp0jslj96ujo" url="<https://app.supademo.com/demo/cm9qjnow00479vp0jslj96ujo>" %}

### Step 2: Create WhatsApp Business Account

{% @supademo/embed demoId="cm9qteshn04qjy70il8yqae7l" url="<https://app.supademo.com/demo/cm9qteshn04qjy70il8yqae7l>" %}

***

## FAQ

<details>

<summary>What is the purpose of DOKU PayChat?</summary>

DOKU PayChat is a WhatsApp Business solution provided by DOKU. By using DOKU PayChat, you don’t need to register your own WhatsApp Business account to use the Accept Order feature.

</details>

<details>

<summary>Why is the status of my WhatsApp Business pending?</summary>

If your WhatsApp Business status is pending, it means your registration process has not yet been completed. To complete it, go to **My WhatsApp Business** → **Account List** → click **Here to onboard** → select your number → confirm → wait until the process finishes → refresh your DOKU Dashboard.

</details>


---

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