Manage WhatsApp Business

Overview

Get a complete view of your message performance through visual chat graphics and detailed message reports. Track the delivery, read status, and engagement metrics for each broadcasted message, helping you monitor effectiveness and optimize communication.

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Account List

View your connected WhatsApp Business accounts in one place. Easily check account status, associated phone number, and manage their availability to stay organized and in control of your operations.

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FAQ

How many WhatsApp Business accounts can I create?

Currently, only one WhatsApp Business account can be connected per brand. If you wish to connect multiple WhatsApp Business accounts, please activate the Multi-brand feature. This will allow you to associate each WhatsApp account with a separate brand ID, enabling multiple connections under one main account.

What does the Overview section track?

The Overview provides visual analytics and detailed reports for broadcasted billing messages. You can see how many messages were delivered, read, and if there were any failures.

Can I see the status of my WhatsApp account?

Yes. The Account List lets you view the phone number, current status, and availability of your connected WhatsApp Business account.