DOKU PayChat is a WhatsApp Business solution provided by DOKU. By using DOKU PayChat, you don’t need to register your own WhatsApp Business account to use the Accept Order feature.
Why is the status of my WhatsApp Business pending?
If your WhatsApp Business status is pending, it means your registration process has not yet been completed. To complete it, go to My WhatsApp Business → Account List → click Here to onboard → select your number → confirm → wait until the process finishes → refresh your DOKU Dashboard.
