# Activate WhatsApp Business

{% hint style="info" %}
Read the following before activating your WhatsApp Business Account:

[#terms-and-conditions](https://docs.doku.com/accept-payments/no-integration-products/paychat/whatsapp-business-waba/..#terms-and-conditions "mention")\
[#general-requirements](https://docs.doku.com/accept-payments/no-integration-products/paychat/whatsapp-business-waba/..#general-requirements "mention")
{% endhint %}

{% embed url="<https://youtu.be/ds6OqdhCSOo?si=rc9wEuA8oDKda_wK>" %}

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## Step by Step Tutorial

### Step 1: Create PayChat Account

{% @supademo/embed demoId="cm9qjnow00479vp0jslj96ujo" url="<https://app.supademo.com/demo/cm9qjnow00479vp0jslj96ujo>" %}

### Step 2: Create WhatsApp Business Account

{% @supademo/embed demoId="cm9qteshn04qjy70il8yqae7l" url="<https://app.supademo.com/demo/cm9qteshn04qjy70il8yqae7l>" %}

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## FAQ

<details>

<summary>What is the purpose of DOKU PayChat?</summary>

DOKU PayChat is a WhatsApp Business solution provided by DOKU. By using DOKU PayChat, you don’t need to register your own WhatsApp Business account to use the Accept Order feature.

</details>

<details>

<summary>Why is the status of my WhatsApp Business pending?</summary>

If your WhatsApp Business status is pending, it means your registration process has not yet been completed. To complete it, go to **My WhatsApp Business** → **Account List** → click **Here to onboard** → select your number → confirm → wait until the process finishes → refresh your DOKU Dashboard.

</details>