Reports & Transaction

View Message Reports

Get a complete view of your message performance through visual chat graphics and detailed message reports. Track the delivery, read status, and engagement metrics for each broadcasted message, helping you monitor effectiveness and optimize communication.

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View Transaction List

When you send a Bill Broadcast, every payment that your customers make will automatically be recorded in your Report & Transaction page. This allows you to monitor payment status, track successful and pending bills, and download the full report for reconciliation. For full guidance, visit the official documentation: Report & Transaction Docs

What the Report Looks Like?

In the Report & Transaction page, you will see a table containing detailed information for each transaction, including:

• Invoice Number

• Transaction Date (GMT+7)

• Amount

• Payment Method (e.g., DOKU Wallet, Virtual Account)

• Status (Success, Pending, Failed)

• Acquirer Name

• Activity (e.g., Payment, Generate Payment Code)

• Additional Info

• Export Options (CSV/XLSX)

The summary section also displays the total Successful, Pending, and Failed transactions within the selected date range.

Where to Access the Report?

You can access all Bill Broadcast payment activity through:

👉 DOKU Dashboard → Report & Transaction Here you can filter, search, and export the transaction data.