Manage Catalog

Set Up Catalog Settings

To customize and your catalog in Digital Catalog, follow these steps:

1. Open Digital Catalog Dashboard

   • Log in to DOKU Dashboard and navigate to Accept Payments > Digital Catalog

   • You will see an overview of your catalog.

2. Go to Catalog Information tab to configure the following settings

   • Logo: Upload or change the logo shown on your Digital Catalog

     • Logo is based on your brand logo

   • Catalog Name: Set or edit your catalog's name shown on your Digital Catalog

     • Catalog name is based on your brand name

   • Digital Catalog Link: Customize your catalog URL, limited to 48 characters

   • Show Sold Items: Toggle visibility of how many items have been sold

   • Item Sorting: Set default sorting by "Best Seller" or "Recent Upload"

   • Language Preference: Choose the default language for your customers (Indonesian or English)

   • Success URL – Redirect customers to your custom page after successful payment

3. Go to Contact Details tab to configure the following settings

   • Phone Number , Email , Postal Code , and Address

   • Contact details are used for item shipment, and can be seen by your customers on your Digital Catalog

View and Share Catalog

To customize and your catalog in Digital Catalog, follow these steps:

1. Open Digital Catalog Dashboard

   • Log in to DOKU Dashboard and navigate to Accept Payments > Digital Catalog

   • Click View My Catalog

• Share via:

  • QR Code (downloadable/printable)

  • Direct link

  • WhatsApp, Facebook, Telegram, X

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FAQ

Can I have multiple catalogs in a single account?

You can only have one catalog per brand. To manage multiple catalogs, you must activate the Multi-Brand feature, which allows you to create and manage separate catalogs under different brands within the same Business Account. Tip: Visit Manage Multiple Brands page to learn how to activate the Multi-Brand feature.

Why is my item missing from my catalog?

If your item is not appearing in your catalog, it is likely because it has not been set to "Published" status. Only items with Published status are visible in the catalog. Below are possible reasons your item may not be published:

1. Waiting for Verification The item is currently under review. It must pass the verification process before it can be published. Once approved, the status will automatically change to Published.

2. Unpublished The item was manually unpublished by you or another user. To make it visible again, go to the Items page and change the status back to Published.

3. Scheduled The item is set to be published at a future date/time, based on the schedule defined when the item was created. It will become visible in the catalog automatically once the scheduled time is reached.

4. Draft The item is incomplete. Some required fields have not been filled in. Complete all necessary information and save the item as Published to make it appear in the catalog.

Can I hide my phone number, email, or address on my Digital Catalog store?

At the moment, it is not possible to hide this information on your Digital Catalog store.